Help Center

How to Replace Your Matrix Product: A Step-by-Step Guide

At Matrix, we aim to make the replacement process as smooth and hassle-free as possible. Whether you prefer to handle everything online or visit a service centre in person, we have you covered. Follow these simple steps to replace your Matrix product through our convenient online or offline modes.

Online Mode

 Replacing your Matrix product online is quick and easy. Here’s how you can do it:

1. Visit the Matrix Website

  - Go to [www.matrixshop.in]

2. Navigate to the Service Center Section

  - Look for the "Service Center" section on the website.

3. Enter Your PIN Code

  - Enter your PIN code to locate the nearest service centre in your area.

4. Bring Your Product to the Service Center

  - Take your product to the identified service centre.

  - A representative at the service centre will assist you with the replacement process.

Offline Mode

If you prefer handling the replacement process over the phone, follow these steps:

1. Visit the Matrix Website

  - Go to [www.matrixshop.in]

2. Locate the Customer Care Number

  - Find the customer care number provided on the website.

3. Dial the Customer Care Number

  - Call the provided number and follow the instructions given by the representative to initiate the replacement process.

Our Service Network

Matrix boasts over 300+ service centres across India, ensuring that you can easily find a location near you for all your replacement needs.

Thank You for Connecting with Matrix

We appreciate your trust in Matrix. Our team is dedicated to providing you with the best service and support. Whether you choose the online or offline mode, we are here to ensure a seamless replacement experience.

For more information, visit our website at www.matrixshop.in